It is important for professionals to have clear policies that outline what clients can or cannot do when they come in for services. It is also essential for clients to take the time to read those policies and, if adjustments are needed for a specific situation, to communicate that in advance. That context matters after a recent video circulating on TikTok started a heated debate among netizens when a male hairstylist in Atlanta refused to provide service to a woman who arrived for her appointment with six children in tow without informing him beforehand.
According to the clip, the woman, a single mother, had traveled by bus to the appointment and brought her children along because she did not have anyone else available to watch them. When she arrived, the hairstylist informed her that he would not be able to proceed with the service, explaining that it was his policy not to have children present while he was working.
The woman responded that she had not known about the policy and said she did not know what else to do since she had no alternative childcare options and had already made the effort to commute to the appointment with her kids. Despite her explanation, the hairstylist stood firm in his decision, saying it was not his responsibility to accommodate the children.
Meanwhile, as the two adults went back and forth on the issue, the children could be seen in the background moving around and attempting to interact with the stylist’s dog. At least two of the children also appeared to be carrying food.
The incident, which was captured on the hairstylist’s home security camera, was later deleted from his page. However, several TikTok users had already downloaded the footage and re-uploaded it, allowing the clip to continue circulating and gaining traction across the platform.
Netizens’ Comments About the Atlanta Hair Appointment Incident
As the video spread, viewers began dissecting both sides of the situation, debating whether the stylist’s decision was justified or unnecessarily harsh. Many commenters took issue with the woman’s decision to bring her children without informing the stylist ahead of time. “She didn’t even TELL him! That’s insane!” one person wrote. Another added, “It’s rude to show up to someone’s house with 6 kids.”
Others focused on the stylist’s perspective, pointing out potential safety concerns. “They would’ve been tearing that man’s apartment up. Oh my goodness. I would’ve refused as well,” one commenter said. Another echoed a similar sentiment, writing, “So it’s his problem you don’t have a babysitter?????”
However, not all reactions were unsympathetic. Some viewers admitted they felt torn after watching the video. “My heart is too big, I’ll just take the damage fr,” one person commented. “I feel bad for her frfr. I know she chose to have the kids, I know, but damn.”
Others said they might have handled the situation differently but still understood the safety risks involved. “I would’ve done it, but I know it’s dangerous for them to be there because of the hot hair tools,” one person wrote, adding that they hoped the woman received a refund.
Additionally, some commenters claimed that someone familiar with the single mother later came to pick up the children, allowing her to return and have her hair done. If accurate, it appears the situation ultimately reached a resolution.







