A Bay Area woman is asking people for help after her $2,100 Prada purse was mistakenly handed to someone else at an arcade in Hayward, California. She said the mix-up has left her exposed to theft and fraud.
In one of the TikTok videos she shared, the woman explained that she left her black Prada purse in a photo booth at the Round 1 arcade. A man initially turned it in, but security footage shows a different woman later claiming the bag. The TikToker identified the man as the woman’s boyfriend. “They gave it to her without checking ID. No verification. No questions. Just handed her my bag like it was hers,” she said. Inside the purse were her credit cards, ID, car keys, and personal information.
Soon after, fraudulent charges began appearing. “She was already able to purchase a hotel with my card,” the woman said, adding that the hotel could not identify who checked in under her name. “My car… she could come to my house right now and pull off with it if she wanted to.”
Frustrated, she returned to the arcade seeking answers. “I asked for the policy of lost and found again. I got hung up on,” she recalled. She said managers promised several times that they would call back with updates but never did. “This is the second time this has happened. They failed their own policy again,” she said, adding that she was never even supposed to receive the security footage and that staff seemed more interested in avoiding blame than helping her recover her belongings.
Netizens’ Reaction to the Hayward Woman’s Video
Viewers were very sympathetic and left supportive comments. “I’m sorry this happened to you!” one viewer wrote. A second person said, “I’m so angry for you ugh.” A third commented, “Omg I hope you get justice,” while a fourth added, “Ugh this gave me so much anxietyyy. I hope you get justice. They’re so trifling.”
Several criticized how the arcade handled the situation. “The workers at Round 1 are always so clueless,” one person said. Another questioned why they didn’t ask the alleged thief to provide any means of identification, writing, “Why tf wouldn’t they check the ID or ask her her name first?”
A few also suggested the next possible steps the woman can take. “Sue the hotel too. They should have verified the card and ID matched,” one advised. Someone else recommended, “Make a police report and speak with a lawyer. Report it to the state if possible.”
