A disabled DoorDash driver who speaks about her disability online experienced something upsetting at a New Hampshire Shaw’s Supermarket. According to her, a manager confronted her after she needed help with her DoorDash responsibilities. Now, she’s speaking out about what happened and why we need to be kinder to those with disabilities.
Lara (@larahandyhookercrochet) shares her DoorDash chronicles and how she lives with a disability on her TikTok. She tearfully explains what happened the other day at Shaw’s Supermarket, where she frequently picks up DoorDash orders for customers. According to Lara, she has back problems that led to screws in her back and has a disabled placard on her vehicle. She claims that, every now and then, she “needs assistance” picking up a DoorDash order, especially if it’s heavy.
Lara alleges she was picking up a 24-pack of soda at the supermarket and needed some help. One of the managers at Shaw’s told Lara “not to ask for help every time.” She told Lara they wouldn’t be able to help her anymore, even though Lara said she rarely needs assistance. When Lara told her this, the manager responded with, “You’re DoorDashing. And apparently you can’t do your job.” As someone who has been successfully dashing for over eight years, Lara was shocked to hear this. Stunned, she asks her audience why someone would make her feel bad about being able to do her job, rather than needing assistance to lift something.
Lara says that she used to weightlift and her life was so different before her disability. She tells her audience with tears in her eyes, “It’s so embarrassing that I even have to ask for the help in the first place. But then to be discriminated against as a disabled person?” On top of the embarrassment, Lara claims she said it in front of other workers. She speaks out, “She broke the law and I did not deserve that!”
Lara’s video immediately sparked reactions from commenters, who shared her sentiment about her mistreatment. One commenter asked, “So we’re calling Shaw’s tomorrow right?” Another stated, “Oh, so this is local local. Might have to stop by Hudson tomorrow and ask for a manager.” One quipped, “That manager may be door-dashing after this video hits corporate.”
One commenter recognized Lara and added their thoughts on the subject. She stated, “Hi, girl. You DoorDashed this order to my mother-in-law’s house and it absolutely broke my heart seeing how broken you felt. Girl you did your job perfectly. This worker obviously is a very rude person and doesn’t deserve that job. My heart broke seeing the tears and hearing the hurt in your voice. I’m so sorry you went through this.” Another local commenter mentioned, “If it means anything, we’ll give you a free carwash over at Washville! We definitely don’t treat our customers like this.”
