This error in Sims 4 has been popping up for some time now. Unlike many other errors, it can be resolved yourself, and we can hardly find any game-side issues to fix this error. You might recognize it when you get the frustrating message: “Game failed to load. Error code 102:c4caa9ed:eeb17472”. Typically, this issue is due to outdated mods or custom content (CC) in your game, which are no longer compatible with the latest updates. Therefore, fixing the game Failed to Load Error Code 102 in Sims 4 means resolving the mods in the game.
Guide to Fix Sims 4 Error Code 102
You can resolve this issue by deleting cache files, finding a troubling mod, and deleting it. This is the only way you can fix the Sims 4 Error code 102 from your game.
1. Delete Cache Files
The Cache files are essential to keep your game running smoothly but can sometimes cause trouble. So, delete these cache files first before proceeding with other steps.
- Close the game if it’s running.
- Press the Windows + R keys simultaneously to open the Run dialog box.
- Type “%ProgramData%” in the search bar and press Enter.
- Go to the Electronic Arts folder and then select the Sims 4 folder.
- Delete all files that start with “cache” and check whether Sims 4 Error code 102 is fixed.
2. Find and Delete Troubling Mods
Next, you must find the custom content (CC) or mods causing the Error code 102 in Sims 4. You can find all outdated mods on the internet. But make sure they are trusted sources. However, the best method to do this is a 50/50 split.
- First, move your game’s current mods to a temporary folder.
- Then, select a few files and move back to the previous folder.
- Load the game and check if the error appears.
- Repeat the process until you find the outdated file.
This is the successful way to fix the “game failed to load” Error code 102 in Sims 4. As mentioned earlier, since the cause of the error is clear, you just have to follow the process.
