Everyone has their good and bad days, but just because someone had a bad one doesn’t mean they have the right to spread the misery. This was especially true for a United Airlines flight attendant named “Mo,” who made an international flight from Portugal to New Jersey an absolute nightmare for multiple passengers. One person found her unacceptable behavior so atrocious that they took their story to r/unitedairlines, claiming that this Mo was the “worst flight attendant I’ve ever experienced.”
It all began when the poster noticed the flight attendant started acting “extremely rude and [making] snappy responses” to other passengers within the first hour after takeoff. Later on, he got up to use the restroom just as she was about to serve the first meal. He moved out of her way to give her space before she demanded he go sit back down. Before he could even sink back into his seat all the way, the flight attendant used her buttocks to shove down before moving the food cart by. “It was completely unnecessary,” he remarked, recalling how his wife and other passengers were shocked by what happened.
Things only got worse, as she intentionally bumped into the man and other people while they were seated “at minimum 20 times without exaggeration.” She did it so often that the passenger couldn’t sleep, so he called over another flight attendant to ask what Mo’s problem was, to which they replied, “Yeahhh, we’re aware. We can’t even talk to her about it. I’m so sorry.” Clearly, something was wrong, but she was acting very unprofessionally, taking it out on all the passengers during the flight to New Jersey.
This United Airlines flight attendant was throwing a tantrum, yelling at passengers to sit down or choose their food quickly during meal times. She even threw a box of cheese at someone, forcing them to catch it with two hands. Without a doubt, she made “the entire back section of our flight yesterday absolutely a miserable experience for just about everyone,” the poster recalled. “It was that bad.”
Fortunately, plenty of people in the post’s comments were very supportive of the passenger’s bad experience and strongly believed that Mo should have disciplinary actions taken against her. Customer-centric jobs are hard; no one was arguing against that. However, “Flight attendants don’t get a free pass just because they’re flight attendants and if this was any other job they would be reprimanded for being disrespectful,” as one person put it.
