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When bills like rent come around again, it feels a bit easier on the mind when you can pay them off on time. There’s usually that small sense of relief you get knowing everything is settled and that you don’t have to think about it again until the next month. But for two tenants in Savannah, Georgia, that feeling didn’t last long after their apartment office told them that the money orders they claimed to have dropped off the night before had never arrived.
Based on one tenant’s narration, she went to the office after her work hours to drop off an envelope containing her $1,360 rent payment. Because she left work only about 30 minutes before the office closed, she couldn’t arrive in time to hand it directly to a staff member. So, following her property manager’s instructions, she slid the envelope through a slot between the building’s glass doors and left.
The other tenant said she did the same with her $2,500 in money orders, assuming her rent was secure and accounted for. But when both women returned the next day, they were allegedly told that no payments had been submitted because nothing could fit through the space between the doors, and that only their envelopes had been retrieved. The two tenants questioned how that explanation could be true.
Tenants Challenge the Office’s Explanation
The tenant with the $1,360 bill pointed out that the staff claimed her payment never arrived, yet they still ended up with her torn envelope in their possession. “All of my money orders are missing,” the woman said. “All they’re saying is they saw an envelope through there.” She questioned why they believed she would intentionally slide a torn envelope through the door, especially when she had called the previous day and was told that dropping it through the door would be acceptable since she couldn’t arrive before the office closed.
The woman added that the office also claimed to have received a folded money order from a supposed third tenant, even though they insisted the opening was too narrow for anything to pass through. She questioned how the office could find someone else’s payment from the same spot while saying hers could not have fit. Even the other tenant claimed that the staff told her they had only located a single $135 money order from her payment, which did not make sense to her in any way because she could not understand how only $135 surfaced while the rest vanished.
As of now, the two of them have filed a police report because the office maintained that neither payment had been delivered, accusing them of not paying at all and insisting nothing was ever slipped under the door, even though one tenant was holding the envelope that had been retrieved from inside the building.
Netizens React to the Savannah Tenants’ Claims
In the comments, many people encouraged the tenants to continue gathering proof and to avoid using unsecured payment methods in the future. One viewer advised, “Stay calm and document everything. Pay only through check or cashier’s check from now… definitely call the police.” Another said, “Call the money order company. They will tell you if the money orders are cashed.” A third added, “If there is a next time, record yourself sliding the envelope through the door like you recording now.”
A few netizens expressed disbelief at the apartment management’s system. One commenter asked, “Why would y’all pay like that??? Through a door crack?” Someone else wrote, “It’s 2025. Y’all need to be paying electronically so you have a bank statement proving you paid 🤦♀️ Come on man.”
