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A woman living in Augusta, Georgia, is calling out a local used car dealership for what she describes as a stressful and drawn-out ordeal that began shortly after she and her husband purchased a vehicle in cash. In a TikTok video, the woman explained that on November 14, 2025, she, her husband, and her 17-year-old sister bought a used car from the dealership for $3,000. She said the car was meant to help her sister commute across town for school and sports.
The purchase was straightforward. They paid in full, did not finance the car, and were issued a temporary tag. However, just three days later, things started to go downhill.
Sheriff Contacts Family About Their Purchase
On November 17, the Burke County Sheriff’s Department showed up at the family’s home. According to the woman, she and her husband were informed that day that the car they had just purchased had been reported stolen.
She said the sheriff questioned them about where they bought the vehicle and asked them to call the dealership while law enforcement listened in. After investigating further, the sheriff later explained that the car had passed through several hands before being sold to the dealership. According to what the family was told, the woman who originally reported the vehicle stolen had purchased it from someone else and later realized there was an issue with the car’s ownership. She reportedly asked the person she bought it from to resolve the problem. That individual allegedly told her they would “fix it,” but instead of returning the vehicle to her, they took the car and sold it to the dealership where the family unknowingly purchased it.
In regards to the ownership of the car, the family was told they could keep the vehicle for the time being and that whatever happened between the previous owner and the person who sold the car to the dealership would need to be handled separately.
Even so, the woman said the situation made her family uncomfortable, and they no longer wanted anything to do with the dealership.
More Issues Come Up
As the weeks passed, the woman said they repeatedly contacted the dealership asking about the title, which was supposed to be provided within 30 days under Georgia law. However, the dealer reportedly blamed the delay on paperwork being handled by a relative and later claimed he could not extend the temporary tag.
By late December, communication from the dealership stopped altogether. On January 10, after hearing nothing further, the woman and her husband went to the dealership in person. When they arrived, the owner did not come out of his office and instead sent an employee to tell them the title was “not here” and to return the following Monday.
When she returned alone on January 12, she said she was again told the title was unavailable. Frustrated, she insisted on speaking directly with the owner’s wife, and when they met, the explanation she received still made little sense.
She said she was told the internet was down, that someone had tried to set the building on fire, that they could not reach their title person, and that they were unable to contact the county tag office. None of those explanations, she said, explained why the title had still not been provided after more than two months.
Legal Action and Refund Demand
After receiving no follow-up, the couple sent a certified letter demanding their money back and requesting that the dealership retrieve the vehicle. They also contacted the dealership by text and email, laying out the timeline and stating that they no longer trusted the business to complete the sale properly.
In response, the dealer allegedly sent screenshots of an arbitration agreement the couple had signed, stating they could not file a class action lawsuit against the company. The woman said she made it clear she was not pursuing a class action lawsuit and instead planned to take the matter to civil court.
She later confirmed that she filed a small claims case at the Richmond County courthouse, saying the dealership failed to provide the title within the legally required timeframe. “I’m not going for 3000. I’m gonna go for the max of what I can get because you playing with me,” the woman said.
Here’s How Netizens Are Reacting to the Georgia Dealership Incident
Under the TikTok post, people left comments such as, “Willlddddd! It’s 2026 and folks still scamming,” “He violated the contract therefore it’s null and void,” and, “I hope you win. you should report them to the state.”
Several people also claimed they had experienced similar situations with the same dealership, after the woman shared the business’s name and address at the end of her video.
One person wrote, “I brought a car from this dealership in Augusta spend $1,700 and didn’t have the car a month and the motor went out in it. They didn’t give me my money back nor another car!!” Another shared, “Oh girl I went to them last year and it was a red flag all the way around. It was NOT a comfortable experience at all! And we left immediately!”
