A woman in Los Angeles, California, bought tickets for Coachella 2026 from a well-known resale company. According to her, she was caught off guard when the company decided to cancel her purchase, and then offered them back for a whopping $13,000.
Alexe Godin shared her ticket situation on TikTok. She is a French Canadian woman living in Los Angeles who usually posts lifestyle content on her account. Her Coachella clip, however, quickly went viral, garnering more than 300,000 views, 22,000 likes, and 450 comments.
The California woman directly called out the resale company, Vivid Seats. According to her, she purchased Coachella tickets from them weeks ago. Two days before departing for the festival, however, Alexe was notified that her tickets had been canceled. She said that the reason was that they wanted to “upsell the tickets.”
“They tell us we can repurchase our tickets for $8,000,” Alexe said.
She said in the clip that she was “on a pinch“, as she had already booked non-refundable housing in Coachella Valley. Despite the exorbitant pricing, she agreed to pay $8,000 for the tickets she had previously purchased. Vivid Seats, allegedly, then changed the terms once again: they offered the tickets for $13,000.
At that point, the California woman was unwilling to purchase the tickets. She will, however, go to the Coachella Valley regardless due to the non-refundable housing. Shockingly, Alexe also revealed that her previously purchased tickets were refunded in store credit.
“I’m making this video because that should not be legal,” Alexe said. “You guys [Vivid Seats] should be held accountable.”
Upselling Draws Backlash
The clip sparked multiple responses.
Some users told Alexe she should fight the charge. One user wrote, “Dispute the charge on your credit card. Have everything in writing.” Another one said, “I hope you can get some legal help for this matter.”
A small number of viewers criticized Alexe for her willingness to pay $8,000 for Coachella tickets. One person commented, “People talking about 8k+ like its $5 is diabolical.” Another one said, “People are still going there [Coachella] in this economy.”
With Coachella just around the corner, a story like Alexe’s was prone to gaining traction. Of course, the alleged upselling by Vivid Seats prompted backlash, forcing them to lock comments on their account. This also translates to virality.
It is unclear if Alexe has secured tickets for Coachella. Additionally, Vivid Seats has not responded to her clip.
