A disagreement inside a California beauty salon spilled into the parking lot after employees asked a customer to leave over what they described as loud, inappropriate behavior. But after the Sacramento salon posted the confrontation to TikTok, some viewers began questioning how both sides handled the dispute.
Cierra Washington, owner of Sacramento’s Baddies R Us Beauty Bar, shared video of the confrontation on the salon’s official TikTok account. According to Washington, the customer had been speaking loudly on her phone, using profanity and having what the owner described as an “inappropriate” conversation around other clients.
Washington said she told the woman that behavior wasn’t allowed in the salon before a stylist asked her to take the conversation outside. According to the owner’s caption, the customer “got offended.”
“Our salon is calm, we have children and other clients present, and nobody wants to hear all that mess,” Washington wrote.
The lady leaves their building but continues recording and yelling back, “It doesn’t matter! I’m going somewhere else!” The owner calls back to her, “Please do. You’re mad because I told you don’t use profanity in my salon, honey?” Washington accused the customer of continuing the confrontation for “clout” and wanting to “act out.”
Posting salon drama isn’t entirely disconnected from the business’s original concept. When Baddies R Us opened in 2025, Washington described the beauty bar as a salon that would also double as a filming location for reality content on her streaming platform.
Viewers Question Salon’s Response
While some viewers agreed that a business can set rules for customer behavior, others questioned whether posting the confrontation on the salon’s official account was the best response.
“This is your social media account, of course but why would you post this? This looks bad for business,” one commenter wrote. The owner pushed back, telling the commenter they were wasting time “attention seeking.”
A few viewers took the customer’s side, asking the owner, “Why you follow her after she left?” Others defended the business, one noting, “It’s funny when trouble customers think it will bother us when they go somewhere else. lmao.”
Washington doesn’t appear interested in keeping future customer confrontations off social media. In the video’s caption, she said the salon would “continue posting these situations for awareness” and has “zero tolerance for shenanigans.”
Whether that strategy wins over potential customers is another question. Judging by the comments, some viewers supported the salon’s right to set the rules, while others were just as interested in why the argument kept going after the customer walked out the door.
