When ordering food, all we want is a proper meal without any unpleasant surprises. However, not everyone is that lucky, as it seems finding some unwanted stowaways has become a common thing lately. Recently, a customer from Arizona ordered a sandwich at a Panera location. What could have been a normal meal turned into a nightmare when the person discovered a fly inside it. Unfortunately, the establishment refused to refund the product, which makes many wonder if they should continue ordering from this company.
The image comes from the Mindly Infurating subreddit, and we can see a Panera Bread sandwich with a fly inside. According to OP, it was his girlfriend who ordered the meal. Since she has the good habit of always checking her food, she opened the sandwich as she would any other food she orders. Yet, she got an unpleasant surprise, as the first thing she saw inside was a giant fly.
Naturally, the girlfriend decided to call Panera’s customer service, but according to OP, it hasn’t been very helpful. The victim tried to ask for a refund to no avail. According to the ones who shared the picture, they have been ignored by customer service, leaving them with an infested sandwich.
After many other Redditors saw this picture, a lot of them started sharing their experiences with Panera lately, which, unfortunately, haven’t been that great. Some have cited receiving their orders wrong or dealing with poor customer service. A few just took a shot at the company as a whole, shaming it for what it has become.
“People are still eating Panera? It is garbage now,” said one user.
“As a side note, that’s one pathetic-looking sandwich based on their pricing,” commented another user.
The biggest takeaway (no pun intended) of this situation is that this customer has the good habit of checking her food, and it is something many of us should do. Several food establishments have lost a lot of their quality lately, and we’ve seen many disgusting things online. Hopefully, this will be a wake-up call for Panera. But for now, it seems they’ve just lost a handful of customers due to this disgusting stowaway and poor customer service.
