For many independent shops and restaurants, a single bad review can cause them irreparable damage. When a content creator decided to call out a Las Vegas restaurant for committing fraud, it was something they didn’t consider. Now a renowned Nevada food vlogger has stepped in to squash what’s she’s calling a misinformed, incorrect claim.
(9 Oct. Update – Amended the image and updated some details in the article]
VegasStarfish is a well-known food influencer. With just under two million followers on her TikTok channel, her food review vlogs get a lot of attention.
This week, the Nevada local used her platform to defend Carson Kitchen, a downtown Las Vegas restaurant, against accusations of fraud.
VegasStarfish told her viewers that the content creator who dropped allegations not only acted impulsively, but overreacted to something that was more of a misunderstanding than it was a crime.
Her one and a half minute video clip instantly got to the point:
Can you tell what type of fish this is by looking at it? Probably not. Neither could a Las Vegas content creator who decided to trash a struggling restaurant over it.
VegasStarfish then went on to break down what led to assumptions that Carson Kitchen had committed intentional customer fraud.
When the creator we now know as Britt visited the Nevada restaurant, located in downtown Vegas, she ordered steelhead trout. She claimed that instead, Carson Kitchen served salmon. Britt, who in the past had referred to herself as a customer service expert, found this unacceptable. She claimed the American restaurant was not only untrustworthy, but intentionally serving customers mislabeled food.
Nevada Seafood Restaurant Offers Trout Receipts
VegasStarfish stands by Carson Kitchen’s innocence. In fact, she showed viewers a bunch of reviews, and referred to the establishment as one of the highest-rated small business restaurants in town. Sadly, with all of the recent construction happening in Vegas, their 11-year-old business is now under duress. The negative buzz from their steelhead trout dish was a blow they didn’t need. Especially since they provided receipts, proving Britt to be completely off-base with her claims. She indeed got what she ordered, and she has deleted her words.
Though Britt removed the embarrassing assessment from her socials, Carson Kitchen isn’t ready to let bygones be bygones. The Nevada small business amended their menu item listing. The steelhead trout now has a by-line, which reads “[B]ritt thinks this is salmon.”
