When there’s an incident inside a store, the manager is usually the one trying to calm things down and act as a mediator. But every now and then, the manager ends up being part of the chaos. That’s exactly what seemed to happen during a viral encounter at a Hustler Hollywood store in Bakersfield, California. TikToker @sharaya242 recently posted a video describing what she said was an uncomfortable and heated confrontation with the store’s manager. According to her, she and her friends were simply browsing and relaxing inside the shop when the manager began watching them closely. She claimed the woman seemed angry because, in her words, they were “looking at her some type of way.” Things quickly escalated from there.
In the now-viral clip, raised voices can be heard as the two women argue across the store. The manager appears to be on the phone while the customer shouts in frustration, asking why she’s “acting like this” and accusing the Hustler Hollywood staff of provoking her. At one point, there are even threats of being kicked out of the store, something @sharaya242 said she found unnecessary and insulting.
After leaving the store, the Bakersfield woman uploaded the footage to TikTok, where it quickly caught attention. But if she expected viewers to rally to her side, that didn’t really happen. The comment section was filled with skepticism as many users sided with the store instead. Several people noted that employees at Hustler Hollywood are typically friendly and professional, questioning what might have happened before the recording began.
“That’s crazy, you must’ve done something wrong since they’re usually very nice,” one commenter wrote, echoing a common sentiment. Others asked for more context or wondered what had led to such an intense argument in the first place.
Despite the criticism, @sharaya242 doubled down in the comments, insisting she had done nothing wrong. She even shared a written review of the Bakersfield location, naming the manager directly:
“The store manager Vanessa is just awful. She follows you around for no reason, and the way she can switch from being accusatory to trying to sell you something is honestly scary. She’s very inappropriate and makes the store feel extremely uncomfortable to be in. As long as she works there, I will not be going back to this location.”
Not long after, commenters noticed that the TikToker had restricted the comment section, preventing new replies and suggesting that the drama might not be entirely over yet.
