The way boomers treat employees is sometimes unreal. When they walk into stores with an expectation and an employee can’t make it happen on the word go, it’s not unusual for things to quickly get out of hand. Boomers get outright belligerent sometimes. For an employee in a Delaware Walgreen’s, she experienced the undeserved rage of someone having a no-good-very-bad day. Luckily, a hero stepped in before the situation got out of hand for everyone.
TikToker Wdrinks6 was at a Walgreen’s in Delaware, wherein he happened upon a customer getting heated with an employee. In the video, you can hear the elderly man say, “You’re making excuses!” very loudly at the employee. He continues to berate her over not being able to redeem a card. The TikToker recording the exchange comes up and asks the employee, “Where’s your manager at?”
He finds out that the manager isn’t there and the assistant manager is in charge. He then turns to the employee and tells her, “You can tell him to leave; it’s private property. You can tell him to leave. The way he’s treating you… It’s legal, it’s perfectly legal.”
As he’s explaining this to the assistant manager, who’s gone quiet, the elderly customer looks frustrated and angry. Another employee comes out to assist the elderly man. While doing so, a second frustrated Karen customer comes out of the back and said she “needs help,” and is in a hurry to pick up her son.
The TikToker asks her, “Why are you more important than everybody else, ma’am?” He tells her she isn’t “special” and doesn’t take priority over everyone else waiting in the store. That’s what you call a two-for-one special.
“The way you got the whole store together has me cackling. You’re the store manager now,” one commenter quipped.
Another person commented on the way the elderly man reacted once he was reminded of proper etiquette with employees. They said, “The way he got quiet real quick when you stepped in,” as if he knew it was wrong.
The way customers treat employees when things don’t go their way is alarming. You’ve probably seen this happen in a store before just because the customer was inconvenienced for a few minutes. Remember: it’s not usually intentional.
