Bugs and performance problems are common occurrences in all games released in the market; most are not noticeable, while some of them are more pronounced and can easily sour your gaming experience. If you encountered some annoying issues when running NBA 2K23, here are some ways to troubleshoot and fix crashing, freezing, and other common errors plaguing the game.
Fix for NBA 2K23 Crashing, Freezing, and Other Common Errors
1. Verify Integrity of NBA 2K23 Files (PC)
Several NBA 2K23 reported that verifying the game’s file on PC could help fix any sudden crashing or freezing you encounter. Here’s how to do it on Steam:
- Go to the Library.
- Select NBA 2K23.
- Click the gear icon (Manage menu) on the right-hand side of your screen. Or right-click NBA 2K23 from your games list.
- Pick Local Files.
- Choose Verify integrity of game files… menu.
2. Disable Steam or Discord Overlay
Meanwhile, another part of the player base has found that random crashes or other common errors in NBA 2K23 could be inflicted by Steam or Discord overlay feature. Try to disable them by following these steps:
- Click on the Steam menu on the upper left part of the window.
- Select Settings.
- Pick the In-Game option.
- Uncheck the three checkboxes in the Steam Overlay section.
- Click OK.
- Open the Discord app.
- Open the User Settings by clicking the gear icon at the bottom-left of the window.
- Select Game Overlay in the Activity Settings from the left sidebar.
- Toggle the Enable in-game overlay option off.
If you use other applications with their own overlay feature, such as the Nvidia GeForce Experience, turning them off might also help fix your issue.
3. Update Your Graphics Card Driver (PC)
Sometimes, with new games, GPU vendors also optimize their hardware performance through driver updates. With that in mind, downloading the latest GPU driver usually helps fix any issues when encountering a significant amount of stuttering or visual lag on the NBA 2K23 PC.
If you use Nvidia cards, you can install the latest drivers by downloading them through the GeForce Experience app or the Nvidia site. Meanwhile, AMD users would want to download their drivers from AMD.com. You can also manually update your driver by:
- Opening Windows Device Manager.
- Right-clicking on the Display Adapters.
- Right-clicking on the Graphics Card.
- Picking the Update Driver option.
4. Restart Your Gaming Device
Turning off and on your preferred gaming device — either console or PC — might help fix crashing and other common errors in NBA 2K23. There might be obstructive applications or in-game errors running in the background, and restarting your system should refresh the whole thing.
5. Clear Your Console Cache (Consoles)
Console players can also try clearing their console caches to make sure there are no temporary files interrupting the game files or any update that was downloaded:
- Turn off your console (PlayStation/Xbox) completely; do not put it in sleep mode.
- Unplug the power cord for at least 5 minutes.
- Plug the power cord back.
- Turn on your console.
6. Install and Sync Latest NBA 2K23 Updates
Make sure that your NBA 2K23 has the most recent update downloaded and installed. If you can’t find any updates to download, then that means your game is already up-to-date, and you should try syncing data through the Play Now option. According to 2 K’s help page, playing a couple of games in Play Now mode should be enough to trigger the download, and an update prompt will appear in the corner. But if you want to try manually updating the game, here’s how you can do it for each platform:
Xbox Series X and Xbox One:
- Open the My Games & Apps menu.
- Look for the Manage option.
- Go to Updates.
- Pick Update All.
- Check any updates by going to the Manage > Queue option.
PS5 and PS4:
- Select NBA 2K23 from the Home screen.
- Press the ‘Options’ button on your controller.
- Scroll down and select the ‘Check for Update’ option.
- Any available updates will automatically start downloading and will be installed.
- Open NBA 2K23 from the Home screen.
- Press the + button and pick the Software Update option.
- Choose Via the Internet.
- Any available updates will be downloaded.
- Click the Downloads text at the bottom of your Steam window.
- Pick NBA 2K23.
- The update will be downloaded.
7. Reset Your Router and/or Modem
A modem or router is still a (tiny) computer — only made to handle a specific task, managing your internet connections. And like your console or PC, things can go wrong from time to time. Turning off the device, waiting for 10-30 seconds, and turning it on again might’ve freed it from any crashes, IP conflict between connecting devices, or even overheating. The most basic tech advice usually works best for that reason.
8. Uninstall and Redownload NBA 2K23
As the last ditch effort, uninstalling and redownloading NBA 2K23 might fix any crashes or other common errors in case they happen because of a botched installation process.