Thousands of online users expressed frustration after DoorDash was revealed to be denying a Texas customer from giving their driver extra pay. “[I] was just trying to help my driver,” remarked Dry_Consequence_383, who shared a screenshot of their DoorDash app not allowing them to tip more than 50% of the delivery cost’s total. Within just a few hours of posting, numerous Reddit users gathered in the comments, sharing their thoughts about the customer’s predicament.
Needless to say, one of the most common recommendations for Dry_Consequence_383 was to tip in cash, since that would avoid any issues with the ing. tip restriction. However, they clarified that that wasn’t an option in their position because they claimed to be ordering food for their brother, meaning they weren’t the one picking up the delivery.
As to why this DoorDash restriction is in place, a few shared an idea why: “I imagine it’s a feature to prevent homies from accidentally tipping too much,” wrote a commenter. “This is super duper stupid. Should be able to tip whatever you want,” complained another user. “Oh but they can do over 50% of the subtotal in fees, got it,” sarcastically remarked a third.
Redditors Argue That In-Person Tipping Can Have Dire Consequences
However, many others bring up the potential issue of tipping in person, AKA with cash. One commenter claimed they tried tipping outside the DoorDash before, only to have their drivers eat the food before completing their delivery out of spite. “If you leave no tip on the app they’ll think thats that,” the user explained. “And if you leave a note they’ll think you’re tip baiting.”
Several others chimed in, saying that even good tips don’t guarantee a good driver. Some reported their food being tampered with or left on a random bush outside. Among all these comments, the clear message is: tipping culture with DoorDash has become unnecessarily toxic.
As one Redditor puts it, “Drivers eating ur food just because they want to, and they can is insanity. Tips now became like a protection money or something of that manner.” Due to this sad reality, many claim they prefer to order directly from stores and avoid services such as DoorDash like the plague.
