A Georgia shared a TikTok describing a difficult interaction with customers, saying she has “reached her limit” with rude customers. While serving a family at the restaurant where she works, she was repeatedly treated rudely. She decided she was going to stand her ground and wasn’t about to just take it.
Anna (@amina_fern) shared a TikTok about how more people need to “stop expecting unconditional kindness from employees.” She said she was assigned to serve a family at the restaurant where she works. As she was doing so, she said the family’s youngest child kept rudely interrupting her. Anna said that not only was he interrupting her, but he was also repeatedly demanding that she bring him fries.
On top of that, Anna said they were immediately upset when she carded them after wanting alcohol at their table. One of them scoffed and asked her, “Do I really need to show that? How old do I look?” After she brought out the food and drinks, she said nearby tables appeared to move away, which she believed was due to the family’s behavior. Anna said that they were costing her the customers she was supposed to have that night. And to top it all off, the rude family didn’t even tip her for her service!
Anna’s post brought in thousands of views. Some viewers agreed with her perspective, saying customer behavior can significantly impact service experiences. Many agreed with Anna that she wasn’t in the wrong for deciding not to continue serving them partway through their service.
As Anna herself says in her video, “You’re not going to [expletive] with my money like that and then expect good service, I’m sorry.” One commenter stated on Anna’s video, “People aren’t ever considerate. Like if you’re already not tipping, I expect niceness.” Another commenter said, “I keep telling folks if servers made an actual wage ($20/hr), they will get real comfortable giving subpar/bad service.” Anna, however, disagreed. She commented back, “I can see that, but I also feel like being paid an actual wage would motivate people to do their best at work. Why should we give out all to a company that doesn’t respect us enough to give us a livable wage when they can afford to?”
The interaction has led to mixed reactions, with many weighing in on how situations like this should be handled.
